Bots in chat rooms have become a big hit recently as chat rooms emerge as the most popular way to communicate with friends and colleagues. Chat bots have been revolutionising the way people get news, leading the way with the news items delivered directly to users via the chat bot messenger style. With the news bot, delivery can be instant as opposed to waiting for a paper copy to arrive. News that is sent can be broken down into specific categories, such as weather, technology, politics, entertainment and more. There’s no need to wait for a paper print when getting breaking news.
The evolution of chat bots has led to the development of chat bots which help in decision making. This is quite a new concept to most users as the usual functions of the chat bots like search and message board integration are still available with these bots. However, the major change here is that users now get to actively participate in decision making. These chat bots help users in analysing, classifying and filtering information sent to them by other chat bots.
One of the most notable examples of a bot chat is Facebook’s chat bot, F-commerce. F-commerce is a web shopping facility offered on Facebook. The bot allows users to log in and start shopping immediately. It then sends the users to different websites where they can buy the products they want, all by simply clicking on the ‘buy it now’ button.
Another example of a bot chat is the google+ bot, Tay. Tay is a chat bot that was developed by Google to teach young teens aged 13 and above how to use the internet effectively. Users interacting with the Tay chat bot would first have to complete a tutorial to be able to post a profile, and then the conversations with Tay would automatically start between two or more users.
Messenger Bots are also seen in many of the big news sites via text. Most recently, a Facebook bot developed by the Washington Post was discontinued, as it was being misused by some members of the site to harass others. This bot was used to promote certain products, and afterwards it was discovered that some Post readers were sending offensive messages to those who were commenting on a particular item. This case demonstrated that Messenger Bot systems may not necessarily be free and open to everyone, as there are potential legal repercussions when using them for inappropriate purposes.
In general, a chat bot messenger system will not necessarily be illegal if the use of it is within the confines of Fair Use. This means that there may be no need to limit one’s activities to what can be considered acceptable online. However, there are many instances where chat bots are abused, and this can certainly be an offense. There are many instances where users of chat bots are harassed online. Some instances of this include name-calling, racial slurs, and even threats against the individual.
These types of situations should be reported to the proper authorities so that they can be investigated for legal use of a chat bot system. It would also be advisable to keep in mind that the chats do not have actual people inside of them, so there may be a lack of feeling of identity or privacy when reporting abuse. Therefore, one should be careful about whom one sends a message to or about any information which they type out using a chat bot system.
Chat Bots are certainly useful tools for many individuals, but they are not without controversy. A chat bot messenger system may be legal, but there are many who use them unethically. This is why it is important to be careful about the types of uses that one intends for their bot.